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venezuela

travel advisory orange

Restricted

travel approval  

travel advisory orange

high

travel security risk  

travel advisory orange

B

healthcare infrastructure and disease risk  

special advisory

All Chevron Travel* to Venezuela is restricted until further notice and is subject to pre-approval. Traveler approval will depend on primary work location and destination in Venezuela, in concurrence with Global Security (see contacts below).

*Chevron Travel applies to:
  • Travelers and all visitors on Chevron company business
  • Expatriate employees on resident assignment (including both employees and their dependents)
  • Expatriate employees on rotational assignment

Chevron travelers must forward a copy of the approval as noted below to CWT or their designated travel agent prior to tickets being issued.

Travel Approval
  • Caracas and PetroIndepencia/Puerto Ordaz approval by Country President Javier La Rosa (in transit travel to Caracas with final destination to Eastern or Western Venezuela will be approved by final destination GM – contact shown below)
  • Western Venezuela/Maracaibo approval by GM Mariano Vela (MVEL)
  • Eastern Venezuela/Puerto La Cruz/El Tigre approval by GM Martin Philipsen (MQKA)
  • PetroIndepencia and Puerto Ordaz approval by GM Luis Alvarado (LUAL)
  • Master Approver – Back-up Approver: The BSS Manager Juan Carlos Arenas (ACJU) has the authority to approve all personnel traveling to Venezuela and should be contacted if the Business Unit Managers are not available.

Exceptions to the traveler approval process are on file with Carlson Wagonlit Travel (CWT).

Travelers are advised to stay in close contact with their supervisors/hosts prior to departure and adhere to the travel advice provided before/upon arrival.

travel requirements

Please contact relevant travel approvers listed above before making travel arrangements.

Visas are required for all U.S. citizens entering Venezuela. Visa requirements for other travelers depends on the country of citizenship. Please check country specific visa requirements prior to booking travel to Venezuela. Personnel should be aware that the significant reduction in the number of U.S. consular officials in Venezuela could affect their ability to provide assistance to U.S. citizens in a timely manner.

Visitors are required to have all vaccinations current and travel with an International Certificate of Vaccination (yellow card). Travelers are advised to bring all necessary personal medications as most medications are not readily available in Venezuela.

The company provides transportation for all business travelers to Venezuela. When booking travel, travelers are advised to contact the Chevron Land Transportation Department in Caracas (contact shown below) to request transportation.

The Land Transportation Department will then confirm transportation details in an email sent back to the traveler, including the name of the Chevron security representative assigned to meet the traveler at the airport. Travelers cannot use public transportation, including taxis or vehicles on the street, due to local security concerns.

Contact the Caracas Central Control (CECON) if the Chevron security escort is not present upon your arrival at the airport.

Do not leave the airport and await instructions from CECON.

contacts

Click on the link below for all location specific contacts to support travel coordination, approvals, security and medical questions. Please save this information before you travel.

click here for all contact information

security risks

Venezuela has extremely high levels of violent crime, and the threat of opportunistic street crime and random violence is a concern in Caracas, Maracaibo, Puerto La Cruz, and El Tigre.

Street demonstrations can occur anywhere, and can often cause traffic disruptions and result in violence.

Travelers should be aware that the current power and water crisis in Venezuela has led to rationing and outages, which vary depending on the area of the country. There are shortages of food, electricity, water, medicine, and medical supplies throughout much of Venezuela.

healthcare infrastructure and disease risks

The Chevron healthcare infrastructure and disease risk level for Venezuela is B. Click here for International SOS health guidance.

guidance

All visitors coming to Venezuela should request authorization from the Country Manager and or the Business Services Manager to travel in. The request should include the business reason and sponsor in country. British and Canadian citizens do not require a visa to enter Venezuela. However, it is strongly advised that visitors obtain a Business Visa before coming to the country. Employees, citizens, and residents from the US, should contact the Travel Visa Specialists (Travel Services), either in Houston or San Ramon to obtain this visa. Employee citizens of other countries should ask their Chevron travel agents or immigration facilitators, for Business visa requirements when traveling to Venezuela. Visitors will be required, in all cases, to have a valid passport, return ticket and hotel reservation.

In the case of nationalities where visas are not mandatory, and only if the travel timeframe does not give enough time to process a business visa or the Consulate of Venezuela in the country of origin indicate otherwise, visitors have the possibility to enter under tourist condition. These cases should be considered only as a last resort and must be approved by the HR Manager or the BSS Manager prior to travel. Once on the plane, travelers are provided with an immigration form, which includes fields to indicate the purpose of the visit to the country: Tourism or Business. Those visitors coming under Tourist status should check the Tourism box. This form is provided randomly in some flights. Proceed accordingly.

All visitors and employees in Venezuela must adhere to the curfew, which is in effect from 11 pm until 5 am daily at all Chevron locations, except El Tigre and Puerto Ordaz where the curfew is 10 pm until 5:30 am.

Visitors to Venezuela should exercise high levels of caution and situational awareness and take the following precautions:

  • Follow security protocols at all times
  • Avoid leaving the hotel premises on foot, especially at night
  • Travel in groups when possible
  • Use ATMs inside secure bank lobbies or hotels
  • Avoid wearing expensive jewelry and carrying large amounts of cash
  • Keep cell phones, tablets, cameras and other valuable electronic devices out of sight
  • Never leave possessions unattended (even momentarily) in public places, including restaurants
  • Only travel in approved company transportation
  • All staff should ensure that their contact details are up to date before travel to Venezuela
  • Monitor media and local information sources
  • Minimize your profile by not displaying Chevron-related logos on your belongings
  • Be prepared for additional security measures and potential travel disruptions

Employees should be aware that information security risks can be greater during travel, as third parties present in foreign countries may monitor communications and transmissions.

Employees are advised to avoid communications on sensitive matters and to travel with as little sensitive information as possible.

travel approval

  travel approval level description
travel advisory green Not Restricted No Global Security travel restrictions.
travel advisory orange Restricted Travel requires authorization from Global Security and/or local business unit management.

travel security risk

  travel security risk levels description
travel advisory green Low Low levels of non-violent crime may be present in business and tourist districts, hotels or other locations frequented by travelers, but violent crime is infrequent. Terrorist groups have limited operational capabilities or security and emergency services have the capacity to detect or adequately respond to a potential attack. Protests are mostly non-violent and rarely disrupt regular commerce, transportation and business operations. Industrial action and transport disruption are infrequent.
travel advisory blue Elevated Crime is not pervasive, but non-violent and violent crime could impact visitors. Periodic political unrest, protests, and/or sporadic acts of terrorism occur, but are unlikely to directly impact business travelers. The capacity of security and emergency services and infrastructure varies. Industrial action can disrupt travel.
travel advisory orange High Crime and terrorism pose significant direct or incidental risks to travelers. Anti-government or anti-western demonstrations may be commonplace or violent and could delay or prevent travel. Parts of the country are inaccessible or off-limits to the traveler.
travel advisory red Critical Violent crime and/or terrorism is pervasive and is directed at travelers. Political instability, domestic conflict and/or violent civil unrest pose significant risks. There is a high risk of arbitrary detention. Large parts of the country are inaccessible to foreigners.

healthcare infrastructure and disease risk

  levels description
travel advisory green A Health care infrastructure is well developed, and site is often used as a referral center. It has competent care in English in most or all sub-specialties, including non-clinical adjuncts such as speech therapy, developmental needs, etc. Endemic diseases are well controlled or not significant. Chevron maintains or has ready access to health care resources. Business travelers should strongly consider consulting with Global Health and Medical prior to travel.
travel advisory orange B Health care infrastructure is partially/poorly developed and not always available. Advanced care is on an emergency-only basis because of concerns about access, competence, communications in English, medical culture, follow up, hygiene, etc. or care is available for basic needs and sometimes for diagnostics only. Few or no non-clinical adjunctive care resources are present. Endemic diseases may be present with irregular or poor control. Chevron has limited or no internal health support and relies on limited external health care resources or external health resources are unreliable. Business travelers should strongly consider consulting with Global Health and Medical prior to travel.